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Protecting your privacy is very important to us. We have accordingly developed this Privacy Policy to protect your personal information and keep it confidential. We do everything we reasonably can to protect your rights of privacy on systems and the Website controlled by us. By using our sites, you are consenting to the collection of certain data as outlined below.
We are committed to ensuring that you:
Feel comfortable using our websites
Feel secure submitting information to us
Can contact us with your questions or concerns about privacy on this site
Know that by using our sites you are consenting to the collection of certain data
Third Party Notice: We are not liable for any unauthorised or unlawful disclosures of your personal and confidential information made by third parties who are not subject to our control — for example, advertisers and websites that have links to our Website. The information and privacy practices of our business partners, advertisers, sponsors or other sites to which we provide hyperlinks may be different from ours.
We categorise information about you (collectively referred to as "Personal Information") as follows:
Information provided when you register for a Service, which may include:
Your account history with us including all billing information, communications, and payment history. Maintained in encrypted form on secure servers.
Information about your navigation using our Services, for example the URLs of websites you visit and from which you request downloads.
Information such as your web request, IP address, browser type, browser language, date and time of request.
Transactional history (other than banking details) about your e-commerce activities.
Content and information about your correspondents, including email, blog, chat room, discussion board, instant messages, expert forum communications, faxmail, and mailing list memberships.
Your usernames, passwords, email addresses and other security-related information used in relation to our Services.
Data either created by you or by a third party and which you wish to store on our servers such as image files, documents, etc.
We only collect your Personal Information to conduct our business and to enable us to deliver and improve our Services.
We do not for any reason whatsoever sell your Personal Information to any third party or otherwise trade on it.
We will only disclose your Personal Information in accordance with this Privacy Policy. If we want to use it for any other purpose, we will obtain your prior written consent.
If you decline to submit personal information to us, then we will unfortunately not be in a position to provide the Services to you.
Any of your information which you provide when you use certain Services and are in an open, public environment or forum (including any blog, community or discussion board) is not confidential, does not constitute Personal Information, and is not subject to protection under this Privacy Policy.
Since such public environments are accessible by third parties, it is possible that third parties may collect, collate and use such information for their own purposes. You should accordingly be careful when deciding to share any of your Personal Information in such public environments.
Information which is disclosed publicly is also shared with our affiliates, third party service providers, sponsors of competitions, etc. unless expressly stated otherwise.
Disclaimer: We are not liable to you or any third party for any damages that you or any third party may suffer howsoever arising from your disclosure of Personal Information in any public environment. You accordingly disclose information in a public environment at your own risk.
In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our Customer Service Team within 24 hours of receiving the product. The Customer Service Team, after looking into your complaint, will take an appropriate decision.
Right to Collect: By accepting the Terms of Service you agree that we may collect and store your Personal Information as long as you use our Services, subject to the limitations set out in this Privacy Policy.
We collect your Profiling and Account Information for the following reasons:
Identity & Relationship Management — We need your identity details, contact details, banking information and account history to manage our relationship with you and provide Services to you. We will only disclose this information as provided below.
Aggregated Statistical Analysis — We use certain of your information in an aggregated form to compile statistical and demographical profiles for our business and marketing activities. We may disclose such information about you, provided that the information is in an aggregated form that is not capable of being used or interpreted in such a manner as to identify you.
We collect and store your Service Usage and Transactional Information to:
Service Charges & Administration — Determine and verify the Service Charges payable by you and to administer our relationship with you.
Regulatory Compliance — Comply with any statutory or regulatory requirement.
Business & Marketing Profiles — Compile statistical and demographical profiles about you for our business and marketing activities and to customise our Services to you. While we are entitled to use such information about you for our own internal business purposes without limitation, we will only disclose it in an aggregated form which is not capable of being used or interpreted in such a manner as to identify you.
Compliance Monitoring — Monitor your use of our Services for the purposes of ensuring compliance with our Terms of Service.
We collect and store your Correspondence Information and Personal Identifiers to:
Legal Compliance — Comply with our obligations under law.
Terms Compliance — Monitor your use of our Services in order to ensure your compliance with our Terms of Service.
Property Rights: Any Personal Information which we collect and which we may use in an aggregated format ensuring you are not individually identified is our property. We may use it, in our sole discretion and without any compensation to you, for any legitimate purpose including (without limitation) the commercial sale thereof to third parties.
Sometimes we use "cookies" so that we can provide you with more customised information when you return to our website. "Cookies" are used to store user preferences and to track user trends, so as to enhance your interactive experience and generally improve our Services to you.
You may update your Profiling Information at any time on the website.
You acknowledge and agree that in the interests of improving personalisation and Service efficiency, we may, under controlled and secure circumstances, share your Personal Information with our affiliates (an entity which is our subsidiary or holding company or a subsidiary of our holding company or an entity which controls, is controlled by or is under common control with us).
Controlled & Secure: Any sharing with affiliates is done under controlled and secure circumstances to ensure your data remains protected.
If we are required to intercept, disclose, monitor and/or store your Personal Information:
As required by applicable law or legal process
As necessary to operate and manage our business
To safeguard the security and integrity of our systems
To enforce our own legal rights and terms
Without Knowledge: Such interception, disclosure, monitoring and storage may take place without your knowledge. In that case, we will not be liable to you or any third party for any damages howsoever arising from such interception, disclosure, monitoring and storage.
In order to ensure that all our Users comply with the Terms of Service, we may monitor your Personal Information to the extent that this may be required to determine compliance and/or to identify instances of non-compliance. To ensure that the security and integrity of our Services are safeguarded, we may monitor your Personal Information.
This monitoring may include (without limitation) the filtering of incoming and outgoing electronic data messages to identify, limit and/or prevent the transmission of spam, viruses and/or unlawful, defamatory, obscene or otherwise undesirable material or content.
We may under certain circumstances procure an element of the Services from a third party service provider. To the extent that it may be necessary, and solely for the purposes of providing the Service to you, you agree that we may disclose to such third party any of your Personal Information that may be necessary for the procurement of services from the third party.
Limited Disclosure: Any disclosure to third party service providers is done solely for the purpose of providing the Service to you and is limited to what is necessary for that purpose.